Change is inevitable when you own and operate a small business. There may even come a time where you have to change your payment processing system, whether it’s by choice or by force. If this happens, there are some things you have to consider to create a smooth transition. Here’s a look at what you can expect and how to make the most of the switch.
Common Problems to Look Out For
Knowing the issues that could arise when changing your processing system will help you address them before they become problematic. Some of the common issues include:
● Challenges with cancelling your previous provider
● Knowing whether you own your existing equipment or if you’re leasing it
● Finding out if your new processor accepts your current gift cards and loyalty cards
● Confirming the fees, equipment, rates, installation and other factors with your new provider
While these problems are common, the reality is changing to a new payment processing company isn’t difficult at all. Now that you’re aware of these potential headaches, you can address them early to ensure they don’t become problematic.
Use Your Training Immediately
When you find the best credit card processing for small business owners, you owe it to yourself to make the most of your training. A good payment processing company will patiently walk you through the ins and outs of your new system. This will help speed up checkout times and make your life a lot easier. One of the most important things you should do is apply your training immediately. An abundance of new information could be lost if you don’t utilize the knowledge right away. Retaining this new information will make payment processing most efficient since you won’t have to go back and look at a manual frequently.
You Will Have Questions
No matter how long you’ve been a small business owner, you’re going to have questions about your new system. You can never ask too many questions, and you should never feel like you are being a burden to the processing company. And no matter how many questions you ask during training, other questions will arise during the course of normal business. If you can’t find the answer you are looking for in your user manual, pick up the phone and call your payment processing company. You want a company that has fast, reliable, personal customer service.
Precision Payment Systems understands why small business owners sometimes don’t like change. While we acknowledge this, we are also here to help make change a flawless process. If you’ve had problems with changing your systems in the past or are currently having problems with your provider, give us a call. We will make the transition seamless. Plus we provide 24/7 live support to ensure you have assistance when you need it most.
